Operational CRM
Contacts, companies, tasks, interactions, and opportunities connected in a consistent customer view.
/ SaaS · CRM · Omnichannel
Leadora CRM
An operational CRM and Omniflow platform that centralizes service, sales, automation, and AI governance in a secure, auditable experience built for daily team operations.
Next.jsReactTypeScriptSupabaseEvolution APIPostgreSQL
6+
Operational modules
RBAC
Role-based access
Realtime
Messages and events
Multi
Isolated workspaces
/ product foundations
Commercial operations in one source of truth
Omnichannel by design
Provider-independent channels with WhatsApp via Evolution API, routing, and synchronized history.
Visible governance
Permissions, limits, SLA, diagnostics, and AI policies appear where they affect decisions.
Multi-workspace architecture
Data, users, channels, and settings remain isolated per workspace at application and database levels.
/ product in operation
From executive overview to real-time service
Operational dashboard
Priorities, risk, pipeline, cadence, channels, and governed AI in an actionable cockpit.
Contact portfolio
Lead and customer management with company, priority, value, history, and commercial actions.
Sales pipeline
Commercial Kanban with weighted forecast, filters, stages, and B2B/B2C opportunities.
Omniflow inbox
WhatsApp service with user or workspace channels, filters, queues, and synchronized history.
Visual automation
Workflow builder for triggers, conditions, and operational actions with controlled publishing.
Queues, SLA, and routing
Conversation distribution by team, channel rules, schedules, and service-level tracking.
/ role-based experiences
Seven roles with clear context and responsibilities
Administrator
Governs organization, team, plans, settings, limits, and workspace identity.
Manager
Monitors the cockpit and coordinates operations, pipeline, teams, workflows, and metrics.
Supervisor
Manages queues, routing, SLA, channels, and daily operational quality.
Sales representative
Moves opportunities, proposals, contacts, and negotiations through the pipeline.
SDR
Researches markets, qualifies opportunities, and prepares evidence-based sales handoffs.
Service agent
Operates the Omniflow inbox, responds to conversations, and maintains customer context.
Inbound agent
Organizes new contacts, identifies demand, and starts service and sales journeys.
/ architecture and reliability
Built for critical service and sales operations
Unified identity
Contacts can hold multiple identities without duplicating conversations or losing history.
Auditable events
Messages, conversations, automation, and AI actions retain context, policy, and diagnostic records.
Channel resilience
Webhooks, reconciliation, media backfill, and migration compatibility protect operational continuity.
Automated quality
Unit, integration, database, and E2E tests cover authentication, permissions, and CRM workflows.
/ technical stack
Modern technology focused on operations
A
Aplicação
Next.js 15
App Router e componentes server/client
I
Interface
React 19
Experiência operacional responsiva
B
Backend
Supabase
PostgreSQL, Auth, Realtime e RLS
C
Canais
Evolution API
WhatsApp, webhooks e sessões
Q
Qualidade
TypeScript
Contratos tipados ponta a ponta
T
Testes
Playwright
Fluxos autenticados e permissões
Need to centralize your commercial operation?
We build CRMs and operational platforms aligned with your team’s real process.